How to Message Student Support Inside the AMAU Community

Updated

If you need assistance while using the AMAU platform, you can contact the Student Support Team directly through the Messages feature inside the AMAU Community.

This feature is available on both the website and the mobile app, allowing you to reach support quickly without leaving the platform.

Where to Find Messages

Inside the AMAU Community, you will see a Messages tab located next to the main Community feed.

To contact Student Support:

  1. Open the Community section of the platform.

  2. Click or tap the Messages tab.

  3. Select Student Support.

  4. Send your message with your question or issue.

Our team will review your message and respond as soon as possible.

When to Contact Student Support

You may contact Student Support for help with:

• Course access or enrollment
• Subscription or billing questions
• Using the AMAU website or mobile app
• Questions about programs or study paths
• Community-related concerns

No question is too small. The support team is here to help ensure your learning experience remains smooth and uninterrupted.

If you face any issue please contact helpdesk@amauacademy.com